The smallest things sometimes make the biggest difference. This short story is about how a bathroom experience taught me about exceptional customer service.
This isn't a light read at all, but it's me putting myself out there and that's what I think the world needs more of.
More than anything, this is a letter to myself from myself. However, I know that I can't be the only one who needs to hear this message.
This blog is written a close friend and a true inspiration: Sam Tooley. this is the epitome of vulnerability and what all of us need to hear.